Refund policy

Last updated: October 26, 2026

Cancelling an order

You can cancel any time before your order ships for a full refund. Email support@blvcksite.com with your order number as soon as possible; you don't need to give a reason. If the order has already shipped, follow the return steps below.

If we notify you of a shipping delay, you can also cancel for a full refund, as described in our Shipping Policy.

Returns

• You can return unworn, unwashed items in original condition within 30 days of delivery.
• Because this is a face covering, worn or washed items can't be returned unless they're defective or not as described.
• To start a return, email support@blvcksite.com with your order number. We'll send return instructions.
• Return shipping: for change-of-mind returns, the customer pays return shipping. If the item is defective, damaged, or incorrect, we cover return shipping (or you don't need to send it back).

Defective, damaged, or wrong items

Contact us within 14 days of delivery with a photo. We'll send a replacement or a full refund, your choice. You don't need to send the item back unless we ask.

How refunds are paid

• Refunds go to your original payment method.
• We issue refunds within 7 business days of a cancellation, or of receiving your return.
• Your bank or card issuer may take a few more days to post the refund.
• Discounts used on the order (such as WINTER10) are reflected in the refund amount. You're refunded what you actually paid.
• We don't substitute store credit for a refund unless you ask for it.

Contact

BLVCKSITE (sole proprietorship) · Contact page: https://blvcksite.com/pages/contact · support@blvcksite.com